Core Capabilities
Built for Enterprise
Reservation Management
Handle direct bookings, OTA channels and group reservations from a unified calendar with real-time availability.
Front Desk Operations
Streamline check-in, check-out, room assignments, upgrades and guest communications from a single interface.
Housekeeping Management
Assign tasks, track room status and manage housekeeping workflows in real time across all floors and room types.
Billing & Invoicing
Automated folio management, split billing, city ledger, group billing and integration with payment gateways.
Channel Management
Synchronise rates and availability across OTAs, GDS and direct booking channels to maximise occupancy.
Reporting & Analytics
Occupancy reports, revenue analysis, ADR, RevPAR, guest history and operational dashboards for management.
What It Does
Full Capability Coverage
Reservations
- Direct booking engine
- OTA channel sync
- Group reservations
- Rate management
- Availability calendar
- Waitlist management
Front Desk
- Check-in / check-out
- Room assignment
- Guest profile management
- Early arrival / late checkout
- Room upgrades
- Key card integration
Operations
- Housekeeping task management
- Maintenance requests
- Lost & found
- Concierge services
- Guest messaging
- Incident management
Finance
- Folio management
- Split billing
- City ledger
- Group billing
- Payment gateway integration
- Night audit
- Revenue reports
Process
How It Works
Configure property profile, room types, rate plans and policies
Connect OTA channels and direct booking engine for real-time availability sync
Front desk manages arrivals, check-ins and room assignments from the dashboard
Housekeeping and maintenance teams receive task assignments on mobile devices
Billing is automated — folios generated, payments processed and invoices issued
Management reviews live occupancy, revenue and operational reports
Deployment
Deployment Models
Hosted SaaS for hotels
PMS Cloud
Rapid deployment with no on-premise infrastructure. Ideal for independent hotels and boutique properties.
Multi-property management
PMS Enterprise
Centralised management for hotel chains, resorts and serviced apartment operators across multiple properties.
Hospitality Operations, Elevated.
From boutique hotels to large chains — PMS delivers the operational intelligence your property needs.
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